Frequently Asked Questions

Welcome to Zepp Health's Frequent Asked Questions Section. Here you will find answers to our most frequently asked questions.

What does Zepp do?

Zepp Health (NYSE:ZEPP), a global smart wearable and health technology leader, empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its leading consumer brands, Amazfit, Zepp Clarity, and Zepp Aura. Powered by its proprietary Zepp Digital Health Management Platform, which includes the Zepp OS, AI chips, biometric sensors, and data algorithms, it delivers cloud-based 24/7 actionable insights and guidance to help users attain their wellness goals.

Is Zepp Health a global company?

Zepp Health operates as a "distributed" entity with a global footprint. Initially established in Hefei, China, Zepp Health swiftly expanded to key cities such as Beijing, Shenzhen, and Silicon Valley, while expanding its R&D, marketing, sales, operations, and management activities into European Union countries, the UK, and North America. Utilizing a hybrid work model, the company facilitates remote work alongside in-office collaboration, enhancing both efficiency and global connectivity in response to evolving work environments.

While Zepp Health maintains substantial operations and a robust supply chain in China, its business activities are distributed worldwide. This extends to its R&D, marketing, sales, operations, and management activities across European Union countries, the UK, and North America. Management follows a distributed model, with senior executives, including the Founder and CEO, CFO, COO, software engineering SVP, and various SVPs based in major global hubs like Los Angeles, Amsterdam, and the San Francisco Bay Area. These leaders oversee headquarters functions and participate in local market decision-making, support, and oversight, working in tandem with counterparts in China under the guidance of Founder and CEO Wayne Huang, who operates from Los Angeles.

Zepp Health's product development leverages global intelligence and resources, with sales and service teams strategically positioned to address local market needs worldwide. While the company's origins lie in China, it functions as a global, distributed entity. Its adaptability and resilience enable effective risk mitigation, including navigating geopolitical tensions, health crises, economic fluctuations, and regional conflicts. By embracing diversity and harnessing global insights, Zepp Health enhances its capacity to serve consumers and communities on a global scale, embodying true global market integration and service.

Who is the founder/owner of Zepp?

Wang 'Wayne' Huang, is the founder and CEO of Zepp Health, who epitomizes what it means to be an integrated innovator, possessing a breadth of experience and expertise across multiple domains within the technology industry. With a foundation in physics from the University of Science and Technology of China, Wayne's journey into consumer electronics and cutting-edge hardware has been marked by forward-thinking leadership and visionary insights.

His technical prowess in embedded Linux systems and advanced hardware forms the bedrock of his career, enabling him to pioneer groundbreaking innovations in smart wearables and consumer devices. Wayne's track record speaks volumes, from designing China's inaugural tablet PC to leading the development of the Xiaomi Mi Band, a testament to his ability to define new product categories and capitalize on emerging trends.

Under Wayne's stewardship, Zepp Health has emerged as a significant player in the smartwatch market, leveraging cutting-edge AI-driven features to empower users with personalized health and fitness experiences. His vision transcends mere product development; it is centered around enhancing well-being and fostering joy through technology, showcasing his commitment to making a meaningful impact on people's lives. Wayne Huang's leadership at Zepp Health exemplifies a rare blend of technical acumen, strategic foresight, and a relentless pursuit of innovation, positioning him as a transformative figure in the realm of wearable technology.

Is Zepp App reliable?

Zepp is a digital health management solution that aims to bring a professional management platform for personal health data to customers around the world. The app turns your device into a portable health monitor through advanced data analytics and AI algorithms. It records daily exercise routines and provides real-time analysis of physiological parameters to capture early warning signs and provide professional guidance. Zepp App has over 10m+ downloads and a 4.2 Star Rating.

Does Zepp sell data?

Zepp Health does not sell your data. Please refer to our privacy policy as a reference:

https://zepp.com/privacy-policy

Is Amazfit owned by Amazon?

No Amazfit is now owned by Amazon. Amazfit is part of Zepp Health's product portfolio.

Who is Amazfit?

Launched in 2015, Amazfit is a leading global smart wearables brand designed with every fitness level, health goal, and lifestyle in mind. Offering a wide selection of smartwatches and bands, Amazfit's brand essence is "Up Your Game", encouraging users to live their passions and express their active spirits freely. Amazfit smartwatches have won many design awards, including the iF Design Award and the Red Dot Design Award. Its products are available in more than 90 countries across the Americas, EMEA, and APAC regions. Visit:

www.amazfit.com

Does Zepp Life drain battery?

Zepp Life and Zepp App use the same code but have different User Interfaces. There is no impact on battery drain.

Do I have to pay for Zepp App?

You do not need to pay for Zepp App.

Who are Zepp Health's competitors?

Zepp Health ranked among the top 5 for global adult watch shipments in 2021. Additionally, Zepp Health ranked among the top six brands in the U.S., the largest single market for smartwatches worldwide. The company also had the largest market share in Spain, Russia, and Brazil. Source: IDC : IDC’s Worldwide Quarterly Wearable Device Tracker Report. Zepp Health's competitors include Apple, Fitbit (now part of Google), Samsung and Garmin.

Is Zepp a public listed company?

Yes, Zepp is a public listed company listed on the New York Stock Exchange, Ticker Symbol: NYSE:ZEPP

What products does Zepp have?

Zepp Health, a global smart wearable and health technology leader, empowers users to live their healthiest lives by optimizing their health, fitness, and wellness journeys through its brands Amazfit, Zepp Clarity, and Zepp Aura.

https://zepp-health/solutions