Privacy protection Support

Clear data  

Keep the account, while clear all data

Delete account  

Delete the account and all data completely

Revoke authorization

Revoke authorization for "Software License and Service Agreement" and "Privacy Policy"

Export data

Export personal data

1. What information do we collect from users?

When users use our products and/or Apps, we only collect information that is necessary to provide specific features/services. You can read our privacy policy to learn more about how we collect and use your personal information. We guarantee that we will collect and process users' personal information in accordance with our privacy policy and applicable laws and regulations.

2. Where can you find the privacy policy?

You can find the privacy policy in our App by clicking: App-My-Settings-About; You can also check our privacy policy by clicking the following URL:

Zepp Life:
Zepp :

3. How to provide authorization to minors' use of our Apps?

To protect minors' rights, we will ask minors to provide their guardian's email address when they register for an account in our App, and we will send an email to that address requesting their guardian's consent.

If you receive a confirmation email from us, click the "Authorize and Agree" button in the lower left corner of the email to complete the authorisation. We will send a second email to that address after the authorisation is complete, informing the guardian that the minor's account registration has been finished, and there is no need for you to respond to that email.

4. How to exercise data subject rights through App

Please try as follow:

Zepp: App→ Profile → Setting→Exercising user rights

Zepp Life: App→ Profile → Setting→ Account and Security

5. How to manage your consents through the App?

You can manage your consents by clicking: App-My-Settings-App permission management page

6. How to modify your personal information (basic information) in the App?

If your account is an adult account, you can modify your basic personal information (nickname, gender, birth date, height, weight, avatar) through the following path: App-My-Avatar; If your account is a minor account, please send an email to, our support team will contact you and solve the problem.

Please contact us by email at if you have any other question related to your personal data or privacy-related inquiries. Please keep in mind our privacy email can only deal with matters concerning personal data and privacy protection. If you have any question about the use of products, product failure or after-sales support, please contact our support team via email

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Zepp Life